Welcome to the SilverNet online Support and Return Merchandise Authorisation center.
In order to streamline support and RMA requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online as well as use for your RMA number. For your reference we provide complete archives and history of all your support requests.
Submit a new support or RMA request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
Check status of previously opened ticket. we provide archives and history of all your support RMA requests complete with responses.
